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Mission:

To enhance and preserve the quality of our community by being a responsible steward of the water resources with which we have been entrusted.

Vision:

To be a recognized community partner and leader in the water and sewer industry.

 

IMPORTANT INFORMATION (updated December 8, 2022)

Our new payment portal is available above by clicking on the “Payments” menu and selecting the drop down labeled “Payment Portal”.

Please visit the new payment portal AS SOON AS POSSIBLE and click “Register”. After completing the registration process, check your email for an activation notification. Click the button in the e-mail to activate the online account. Once the account is activated, under “The following services are available:” click on “Utility Billing” and add your account(s). You will need your account number and your last payment amount from your most recent bill.

January 3rd will be the last day that our old payment portal will be available,

Recommendation: We highly recommend that you sign up for e-Billing. Some customers are experiencing delays in receiving their water bills in the mail causing them to incur late fees.

Important: If you are currently signed up for “Auto-Pay”, you will need to stop your current “Auto-Pay” on our old portal. If you wish to re-enroll in “Auto-Pay”, on our new payment portal click “Enroll in auto pay”. This will ensure that your account is not drafted twice.

Phone Payments: Our new IVR (phone payment system) will go live on Thursday, December 15, 2022. Due to PCI (Payment Card Industries Standard Council) compliance, we will no longer be able to take credit or debit card payments over the phone with a live representative.

Note: When using the new payment portal and the new IVR, a 2.5% convenience fee will be applied to all credit and debit cards transactions as communicated in the post on our website entitled “NOTIFICATON OF CHANGES IN RATES AND FEES (updated January 31, 2022)”. Fees are not applied to bank draft, cash, or check transactions. However, e-checks will incur a fee of $1.50 per transaction.

 

ADVERTISEMENT FOR BIDS (updated December 8, 2022)

Please click HERE to view the details

 

DRIP PROGRAM SURVEY (updated November 10, 2022)

It is time to select which local charities Coweta County Water & Sewerage Authority will support in 2023! In 2019, Coweta County Water & Sewerage Authority created the DRIP Program. The DRIP Program allows customers to donate to local charities by rounding up their water bill to the next whole dollar. All donations to the program are dispersed to nonprofit agencies that support Coweta County and its residents. We are grateful to be a part of a community that gives back to support those in need!

Please click on the below survey to vote on your top 3 charity choices for the 2023 grant cycle. The survey will be available until December 31, 2022. The selected charities will be announced in the first quarter of 2023.

Please click HERE to complete the survey.

 

NOTIFICATON OF CHANGES IN RATES AND FEES (updated January 31, 2022)

Please click HERE to view the details

 

2021 WATER QUALITY REPORT

Please click HERE to view the details

 

CUSTOMER CARE UPDATES

If you require New Service, please go to our construction lobby entrance under the green awning (updated November 14, 2022).

Lobby is closed due to remodeling. If you need to meet with a customer care representative, call 770-254-3710 to make an appointment. The drive-thru is available Monday – Friday 8AM – 5PM (updated June 28, 2021)

 

Drip Program

Thank you for partnering with us to make a wave of change in our community!