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Mission:

To enhance and preserve the quality of our community by being a responsible steward of the water resources with which we have been entrusted.

Vision:

To be a recognized community partner and leader in the water and sewer industry.

Please visit our “NEW” payment portal. The portal can be accessed from the “Payments” tab above, and then select “NEW!!! Make a Payment Option”, Click on “Sign In / Register” to enroll in the new portal. Click on the “Utility Billing” link within the portal and check out the new features. In January, we will implement “NEW” changes to the bill.

Dear Valued Customers,

We are aware of discolored water issues within the north and northeast parts of our system including, but not limited to, Lake Redwine, Roscoe and Madras. This discoloration is a direct result of increased manganese levels.

Due to seasonal changes within BT Brown Reservoir, manganese levels have increased dramatically over the past 24-36 hours. As of 6:00 PM on 11/16/2022, the manganese residuals are much lower and the discoloration that is being experienced should cease within the next 24-48 hours.

The water coming from your tap is safe to use for drinking, bathing, brushing teeth, etc. The current issue is aesthetic in nature and is not considered a health risk.

Regards,

Michael Ballew

Plant Superintendent – BT Brown WTP

 

Beginning Monday, November 14, 2022, if you require New Service, please go to our construction lobby entrance under the green awning.

 

It is time to select which local charities Coweta County Water & Sewerage Authority will support in 2023! In 2019, Coweta County Water & Sewerage Authority created the DRIP Program. The DRIP Program allows customers to donate to local charities by rounding up their water bill to the next whole dollar. All donations to the program are dispersed to nonprofit agencies that support Coweta County and its residents. We are grateful to be a part of a community that gives back to support those in need!

Please click on the below survey to vote on your top 3 charity choices for the 2023 grant cycle. The survey will be available until December 31, 2022. The selected charities will be announced in the first quarter of 2023.

Please click HERE to complete the survey.

 

National Backflow Prevention Day, August 16th, 2022.HERE and HERE

 

Public Notification of 2022 1st quarter TTHM violation, Violation ID# 2022-11921. Please click HERE for more information.

 

Letter to our customers concerning the TTHM Violation ID 2022-11920, please click HERE for more information.

 

January 31st, 2022: Notification of Changes in Rates and Fees

 

 

We understand that some customers are experiencing delays in their water bills possibly due to the postal services. Late fees may apply, which are out of our control, we do apologize for that. We do have the ability to email your bill. If you would like to receive your bill via email, click HERE to sign up. This does not apply to the customers that have already signed up for E-billing statements in the past.

View the 2021 Water Quality Report HERE

3.15.22 Notice of Violation

Public Notification for TTHM Violation ID 2022-11920, please click HERE for more information.

 

June 28, 2021: Lobby is closed due to remodeling. If you need to meet with a customer care representative, call 770-254-3710 to make an appointment. The drive-thru is available Monday – Friday 8AM – 5PM

 

Drip Program

Thank you for partnering with us to make a wave of change in our community!