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Customer Service

Customer Service

Customer service is top priority here at The Coweta County Water & Sewerage Authority. Our customer service representatives are available to help you in person or by phone, Monday through Friday, 8 a.m. to 5 p.m., 545 Corinth Road, Newnan, Georgia 30263, 770-254-3710 or Fax 770-254-3714.

Whether you have questions about your service or billing, about news or information about the Coweta County Water & Sewerage Authority, about the authority’s programs, workshops, or facilities, or about any other customer-related activities that we offer, our customer service representatives are eager to help. If your question is more technical in nature, or requires a more in-depth response, our representatives will transfer you to the person who can best provide the information you need.

Billing Questions

Email: Billing Questions


Report a Watering Violation

Email: Dispatch

770-254-3710 x8802

After Hours Emergency


You will be given the option to contact the on-call designee.

Wastewater Spills

On-call Associate


Backflow Prevention

Email: Tracy Thigpen

770-254-3710 ext. 8821

Industrial Pretreatment

Email: Greg Perkins

770-254-3710 ext. 8879